★★★★★ 
Rated 4.9/5 • 1000+ Melbourne Homes

Melbourne Roller Shutters Built for Security, Privacy and Comfort

We measure on-site, explain your options, answer your questions and give you our best price on the spot. Proceed only if it makes sense. No pressure.

Fixed-price quotes, no extras, no surprises
Australian shutters with German motors
Roller shutters backed by 10 years warranty
Measured, quoted, and installed in 4 weeks
Payment plan with $0 upfront, 0% interest
Get a Fixed Price On-Site
No pressure• Same day quote available

TRUSTED BY MELBOURNE LOCALS

★ ★ ★ ★ ★

Simon & Dawt

20 Jan 2026

Deanside, VIC 3335

SM Roller Shutters installed shutters throughout my home. The process was smooth and tidy, and the team went above and beyond.

Roller Shutters Built For Melbourne Homes

MADE TO MEASURE ROLLER SHUTTERS

Aluminium roller shutters sit on the outside of your windows and doors, creating a quieter, cooler home while improving security for your family.

• Real and strong physically protection
• Visible deterrent against break-ins
• Instantly reduces noise, heat, and glare

Before After Image Slider
SECURED
EXPOSED

Strong Solid Barrier

ADD REAL SECURITY

Shutters form a solid external layer over your windows and doors, providing genuine protection rather than just a visual deterrent.

• Strong barrier designed to resist forced entry
• Instant visible detterent against break-ins

Improve Sleep Quality

REDUCE LIGHT AND NOISE

Shutters block outside light at the window and help reduce external noise, creating darker, quieter bedrooms that support better sleep.

• Superior light control compared to blinds
• Reduces outside noise before entering home

More Comfort and Privacy

CONTROL PRIVACY AND COMFORT

Shutters manage heat and glare at the window, helping regulate indoor temperature and maintain privacy year-round.

• Insulation at the window, not inside the room
• Effective privacy, heat and glare control

Ready to secure your home in 4 weeks?

We’ll measure on-site, answer your questions, and give you a clear fixed price. If it makes sense, you proceed. If not, there’s no pressure or follow-ups.

Get a Fixed Price On-Site
No obligation • Same day quote available

ABOUT SM ROLLER SHUTTERS

A Family-Run Melbourne Roller Shutter Business

SM Roller Shutters is a family-run Melbourne business focused on doing the job properly. We provide clear advice, transparent pricing, and install roller shutters without sales pressure.


We measure on-site, walk you through your options, and give you a fixed price with a confirmed installation timeline upfront. If it makes sense, we proceed. If not, there’s no pressure or unwanted follow-ups.

SM ROLLER SHUTTERS  DIFFERENCE

What You Can Expect From Us 

01

One Team, No Hand-Offs

We handle everything in-house, from measure and quote to installation. You deal directly with the owner and our install team, not sales reps or subcontractors. Any required electrical work is completed by a licensed electrician we trust.

02

Clear Pricing From the Start

After we measure, you receive a fixed price that won’t change later. No surprise add-ons, no last-minute extras. We earn your business by doing the job properly, not by pressuring decisions with sales tactic.

03

Installed in 4 Weeks or Less

Once approved, your shutters are custom-made and installed within 4 weeks or less. We confirm the timeline upfront so you know exactly when the job will be completed.

04

Roller Shutters Are All We Do

We specialise exclusively in roller shutters. That focus means better product knowledge, cleaner installs, fewer issues, and the job done right the first time.

05

Built for Long-Term Use

Our shutters are designed for long-term use and backed by warranties on both the shutters and motors. If something isn’t right, it’s covered. No chasing support or paying for fixes you shouldn’t need.

06

Ongoing After-Sales Support

We don’t disappear after installation. If you need adjustments, have questions, or require support later, you deal with the same team who installed your shutters. No call centres. No hoops.

★★★★★

Verified Customer

David Williams

07 May 2025

Highly recommended the integrity of this service provider for home security roller shutters, without a doubt from start to finish the work was perfect and communication was exceptional. Note- work started also immediately and was competitively priced.
Posted to
Google Reviews
Point Cook, VIC 3030

★★★★★

Verified Customer

Sarah Doumit

12 Feb 2025

Thank you SM Roller Shutters! We had an incredible experience with our recent job. David, Sky and the team are very friendly, professional and considerate. The guys are very thorough, using the best quality products, and they cleaned up after themselves. We had a large order including shutters and security doors, and the job was completed efficiently and was not rushed despite the heat on that day. We are in love with the result and the products overall, especially the app for the shutters and being able to schedule when they open or close. I highly recommend SM Roller Shutters for all of your security needs.
Posted to
Google Reviews
Fraser Rise, VIC 3336

★★★★★

Verified Customer

Alex Romero

19 Dec 2022

David and Sky went beyond our expectations to deliver a professional service. They installed our roller shutters just before Xmas as promised. They have a very dedicated hard working team and excellent workmanship. They are clean and professional at what they do and we could have not asked for more. Thanks guys and hope you all have a safe merry Xmas and a Happy New Year. Cheers :)
Posted to
Google Reviews
Kings Park, VIC 3021

★★★★★

Verified Customer

Areeb Khan

3 Jun 2020

Our experience was amazing from the beginning to the end. David came to quote and explained everything, it was smooth and well organised. The installer Sky and his team was very professional and courteous, they always had a smile on their face and worked non-stop until all 11 of my shutters was installed. If you're looking for roller shutters for your home, don’t bother going anywhere else because these guys are the best. Thanks David and SM Roller Shutters!
Posted to
Google Reviews
Albanvale, VIC 3021

★★★★★

Verified Customer

Parveen Singh

15 Jun 2020

Used this company to install roller shutters in alfresco and security door. Great workmanship and very professional. Great quotes and professionally done. I totally recommend them. Speak to David he is really helpful. Regards, Parveen
Posted to
Google Reviews
Officer, VIC 3809

★★★★★

Verified Customer

Bang Luong Huynh

16 Oct 2024

Really good product and services. The staff really helpful and friendly. Excellent recommendations for someone looking for a good comapny for roller shutters.
Posted to
Google Reviews
Noble Park, VIC 3174

★★★★★

Verified Customer

Christine Le

17 Oct 2024

I recently had roller shutters and a security door installed at my home, and I couldn't be more satisfied with the service and quality. I highly recommend this company to anyone looking for reliable and efficient roller shutters and security doors!"
Posted to
Google Reviews
Deanside, VIC 3336

★★★★★

Verified Customer

Nevin Tom

16 May 2024

David and his team did a fantastic job installing 4 security doors and 10 roller shutters. They were quick, easy to deal with, and delivered everything and more. Thank you David and SM Roller Shutters.
Posted to
Google Reviews
Rockbank, VIC 3335

★★★★★

Verified Customer

Sandra L

25 May 2023

We had 2 big roller shutters put in. The service was great from the first phone call until when they were fully installed. They were always on time and the workers were polite. The price is also great compared to the others quoted to me.
We've had them for couple of months now. Love them. The rooms are now pitch black and much warmer. My kids slept much better and they even slept in on the weekends (which never happened before!) - a bonus for us haha.
Thank you, SM Roller Shutters.
Posted to
Google Reviews
Melton South, VIC 3337

★★★★★

Verified Customer

Jessica Farrugia

5 May 2024

I couldn't be happier with the service provided by David, Sky and their team. This is our first home so we wanted to ensure we use the best, we are so thrilled with the outcome. Our shutters blend seamlessly with our home and function perfectly. Thank you all! Will definitely be recommending.
Posted to
Google Reviews
Kurunjang, VIC 3337

★★★★★

Verified Customer

Tony

15 June 2025

The SM Roller shutter team were a pleasure to deal with! From quoting to the end it was very easy to deal with these guys. I’ve recommended them to almost everyone I know. The quality of install was perfect, no imperfections all done very clean and was carried out quickly.
Thank you again SM Roller Shutters Team!
Posted to
Google Reviews
Burnside, VIC 3023

★★★★★

Verified Customer

Tina Tralongo

18 July 2025

I recently had Roller Shutters installed and I'm very happy with the work, they are reliable and friendly and excellent customer service
Posted to
Google Reviews
Darley, VIC 3340

Frequently asked questions

Most Common Roller Shutter Questions

Yes. We always measure your windows first and then provide a clear, fixed quote. Nothing starts until you approve it, and there are no hidden costs or surprise extras later. What you’re quoted is what you pay.

No. There’s no pressure at all. You can take your time, think it over, and decide when you’re ready. If you choose not to go ahead, that’s completely fine.

Our roller shutters come with a 10-year warranty on the shutters themselves. Electrical motors are covered for 5 to 7 years, depending on the brand and model. We also provide a 12-month workmanship warranty on installation.

Your shutters are installed by our own full-time team. Any required electrical work is handled by a licensed electrician we trust. We don’t pass your job between companies, so you deal with the same local team from start to finish.

All of our roller shutters are custom-made to suit your windows and doors. Each opening is measured properly and made to fit your home. We don’t use off-the-shelf sizes.

No. You have full control over how much light enters your home. We can use perforated slats that allow light and airflow during the day, and when you want full block-out, you can close the shutters completely.

Once your quote is approved, your roller shutters are custom-made and installed within about 4 weeks, sometimes sooner. We give you a clear timeline and keep you updated so you always know what to expect.

We don’t install your shutters and disappear. If you need help or something isn’t working properly, just contact us. You’ll deal with the same local team who knows your job and stands behind the work.

After you accept the quote, we confirm your measurements, organise manufacturing, and book your installation. We keep you informed along the way so there are no surprises.

Yes. If you’d like to look at payment options, we can talk through what’s available during your quote. There’s no obligation to use finance if it’s not right for you.

Get clear answers and a fixed price for your home today

We’ll measure on-site, confirm the right setup, and provide a fixed price before anything proceeds. If it doesn’t make sense for you, there’s no pressure to move forward.

Get a Fixed Price On-Site
No obligation • Same day quote available

SM SMART TRADING PTY LTD ©  2026. All Rights Reserved.

Báo Giá Cửa Cuốn - SM Roller Shutters
Takes about 2 minutes

Get a Fixed Roller Shutter Quote

Answer a few quick questions and we’ll confirm suitability, then organise an on-site measure for a fixed quote. No pressure.

  • You deal directly with the owner
  • Fixed pricing after measure, no surprises
  • Custom-made and installed in 4 weeks or less
  • Experienced team and licensed electrician
  • Ongoing after-sales support

What’s driving you to consider roller shutters right now?

Select all that apply. This helps us tailor the quote.

Please select at least one option

Do you own this property?

Roller shutters are a permanent installation, so ownership helps us give accurate advice.

Please select at least one option

About how many windows or doors need shutters?

A rough estimate is fine. This helps us understand the project size.

Please select at least one option

When do you plan to have the shutters installed?

This helps us recommend the right next step.

Please select an option to continue

How would you like to take the next step?

An on-site measure gives the most accurate price, but you’re welcome to start with a call if that feels easier.

Please select at least one option

Almost done — how should we contact you?

We’ll use this to confirm details and talk through the next step — no sales pressure.

🔒 Your details are kept private and only used to contact you
Please fill in all contact details correctly

Terms & Conditions

These Terms and Conditions (“Terms”) govern the contractual relationship between customers (“you”, or “the customer”) and SM SMART TRADING PTY LTD ABN 15 675 563 809 (“we,” “us,” “SM ROLLER SHUTTERS,” or “our”), concerning the ordering, purchase, fulfillment, and delivery of goods (“Goods”).

Consent to Terms

By placing an order or making a deposit with us, you expressly consent to these Terms. Your consent signifies your acceptance of the rights, obligations, and responsibilities outlined herein.

Acceptance of Orders

When placing your order, a minimum deposit of 30% of the invoiced price is necessary, consisting of a 10% non-refundable security deposit and a partial payment. Upon receiving this initial payment, we commence order processing, deposit amount may vary at our discretion.

Quote Validity

The quotations we provide remain valid for 14 days from the date of issuance. After this period, the quote expire becomes ineffective.

Ownership of Goods

Ownership of the specified goods and materials in this quote/invoice remains with us until full payment is received and all cheques clear. In the event of non-payment, we reserve the right to retrieve the Goods from the premises as outlined in the quote/invoice. While we exercise utmost care during removal, we cannot be held liable for any resulting damages.

Delivery

Delivery dates quoted are subject to material availability, weather conditions, and site clearances. While we aim for accuracy, dates may change due to factors beyond our control. We are not liable for any penalties or damages from delivery delays. Estimated delivery time is 15 business days. On delivery the site obstructions must be removed for installation to take place, or the working area must be cleared by the technician’s recommendations and discretion. If not, any additional work such as removal of obstacles will be charged an additional $100 per hour or $50 per awning.

Cancellation of Orders

If a cancellation occurs before work commences, a 10% cancellation fee will be charged to cover administrative and preparatory costs. This fee will not be exempt from any reasons unless otherwise discretion by the business. If work has already commenced, customers will be liable for a minimum charge of at least 20% of the contract or invoice amount to compensate for any materials, labour, or resources already utilised.

Compliance with Australian Consumer Law

These terms and conditions are designed to operate in conjunction with the Australian Consumer Law. Your statutory rights as a consumer remain unaffected by the provisions outlined here.

SM Roller Shutters Warranties

“Shutter profile slats” (SPS) and “electrical motors” (EM) are covered by various warranties. The “Slimline Roller Shutter” model for residential use offers a 10-year warranty for SPS and EM, while the “Polycarbonate Roller Shutter” and “Alfresco Roller Shutter” models provide a 3-year warranty for SPS and EM. Manual winders, stainless steel cables, bearings, brackets, axles, pelmets, and other roller shutter parts come with a 1-year warranty. Roof shutter applications or shutters installed at an angle less than 70 degrees pitch will also have a 1-year warranty. Additionally, all workmanship, electrical work, and electrical parts carry a 1-year warranty. Commercial goods and services, as well as repair jobs conducted by us, are covered by a 1-year warranty. All other goods and services provided by us also come with a 1-year warranty. Warranty periods are as stated unless otherwise specified in writing by us. For more detailed warranty coverage information, please visit our website.

Exclusions to Warranty Coverage

The warranty provided by SM Roller Shutters does not apply in the following circumstances:

1. Relocation of Products

If a roller shutter is moved from its initial installation location, the warranty will no longer apply, irrespective of whether the relocation caused any damage.

2. Electrical Work by Unqualified Personnel

Warranty coverage for electrical components of AC-powered roller shutters is void if the installation or connection was not performed by a licensed electrician who has issued a valid electrical certificate.

3. Unauthorized Modifications

Any roller shutter that has been altered, resized, or adjusted in any way from its original state as supplied by SM Roller Shutters is excluded from warranty coverage.

4. Tampering or Unauthorized Repairs

The warranty is void if the roller shutter has been disassembled or repaired by anyone other than SM Roller Shutters’ authorised technicians, unless explicit written permission has been granted by our technical team.

5. Use of Non-Genuine Parts

If non-genuine or unauthorised parts are used in the roller shutter, the warranty will be rendered invalid.

6. External Factors

Damage caused by external forces such as: Power surges, electrical faults, or fluctuations in power supply; Vandalism, theft, or criminal damage; Accidents, impacts, or collisions; Natural disasters, including storms, floods, bushfires, or lightning strikes; Exposure to harsh environmental conditions such as salt, chemicals, or extreme weather.

7. Improper Use or Misoperation

Faults resulting from misuse, including overcharging or mishandling of batteries, are excluded from warranty coverage.

8. Continued Use During Malfunction

Operating a roller shutter while it is showing signs of failure or abnormal behavior may cause further damage and will void the warranty for those specific issues.

9. Limitations of Liability

SM Roller Shutters is not liable for any loss or damage arising from:

– Circumstances unrelated to our actions or products;

– Events occurring after the goods have left our possession; or

– Issues caused by factors beyond our control.

10. Normal Wear and Tear

The warranty does not cover the natural decline in performance due to regular use, aging, or environmental exposure. This includes fading paint, worn buttons, or other cosmetic changes.

11. Neglect of Maintenance

Failure to follow the maintenance guidelines provided in the SM Roller Shutters Care Manual will void the warranty.

12. Environmental Damage

Damage caused by exposure to harsh conditions such as chemicals, salt, extreme weather, or animal interference is not covered under this warranty.

Urgent Repairs and Additional Costs

For roller shutters installed by SM Roller Shutters, we strive to address warranty repair requests promptly. However, urgent repairs may not always be possible due to technician availability. If an urgent repair is available, additional charges may apply, and these will be communicated to you for approval before any work begins.

Warranty Transferability

This warranty is exclusively for the original purchaser and is tied to the initial installation site. It cannot be transferred to another party without the express written consent of SM Roller Shutters. Any approved warranty transfers must be documented on official company letterhead or via an authorised email address.

Repairs & Call Out Fees

For all repair works, SM Roller Shutters will charge a call out fee upon arriving and checking on the job. If the repairs work agreed to be proceed, all call out fees will be waived.

Warranty Claim

Warranty claims must be submitted in writing within the specified warranty period and in accordance with the terms outlined in the terms and conditions. To initiate a warranty claim, email us with details of the issue. Upon receipt, we’ll schedule a technician visit. Defective components covered by the warranty will be replaced at no cost, unless the labour warranty has expired, in which case a $150 minimum charge applies. If the issue is non-defective or due to misuse, a $150 technician fee plus material costs will be incurred. Declining the repair incurs a $100 call-out fee. We’ll aim to promptly schedule repairs for items installed by us, with any urgent repairs incurring additional charges, which we’ll discuss beforehand.

Installation Damages

If damage occur during installation, attributed to our technicians, we will try to restore the property to its previous condition. We are not responsible for painting walls, floors, eaves, windows, fascias, gutters, or roofs. By agreeing to this, you acknowledge that our liability will be limited to the lesser of the cost of the specific shutter being installed.

General Provisions

These Terms are subject to change without prior notice, with any updates or revisions becoming effective immediately upon publication on our website. We retain the right to refuse or cancel any orders at our discretion (safety reasons, accessibility issues, or otherwise) and we shall not be liable or responsible for incidental or consequential damages, or for any other direct or indirect damage, loss, cost, expense, or fee.

Privacy Policy

SM SMART TRADING PTY LTD

ABN 15 675 563 809
(we, us, our, or SM Roller Shutters)

SM Roller Shutters is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, submit an enquiry, or engage with our services.

By using our website or providing your information to us, you consent to the practices described in this Privacy Policy.

1. What is Personal Information?

“Personal information” means information or an opinion that identifies you or could reasonably identify you. This includes information you provide directly and information collected automatically through your use of our website.

2. Personal Information We Collect

Information you provide to us
 

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Address or suburb

  • Property details relevant to quoting

  • Enquiry details and preferences

Information collected automatically

When you visit our website, we may automatically collect information such as:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on pages

  • Referring website or advertising source

  • Interactions with forms, buttons, and content

This information does not usually identify you directly, but may be considered personal information under Australian law.

3. Cookies, Tracking & Analytics

We use cookies and similar tracking technologies to operate, analyse, and improve our website and advertising.

These technologies may include:

Cookies

Small data files stored on your device that help us:

  • Remember preferences

  • Measure website performance

  • Improve user experience

You can disable cookies through your browser settings, however parts of the website may not function correctly.

Analytics & tracking tools

We use third-party tools including but not limited to:

  • Google Tag Manager (GTM)

  • Microsoft Clarity (session recordings, heatmaps, interaction analytics)

  • Meta (Facebook) Pixel

  • Meta Conversion API (CAPI)

  • Server-side tracking via Stape or similar providers

These tools help us:

  • Understand how visitors use our website

  • Measure advertising performance

  • Improve our marketing and services

  • Deliver more relevant ads

These providers may collect or receive information such as your IP address, device data, and website interaction data.

4. Advertising & Remarketing

We may use your information to deliver relevant advertising through platforms such as Meta (Facebook & Instagram) and Google.

This may include:

  • Showing ads to people who have visited our website

  • Measuring conversions and ad effectiveness

  • Preventing irrelevant or repeated ads

You can manage or opt out of personalised advertising through:

  • Facebook Ad Settings

  • Google Ad Settings

  • Your browser or device privacy controls

5. How We Use Your Personal Information

We use your personal information to:

  • Respond to enquiries and provide quotes

  • Deliver our products and services

  • Communicate with you about your request

  • Improve our website and services

  • Measure and optimise advertising campaigns

  • Comply with legal obligations

We do not sell your personal information.

6. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers who assist us (IT, hosting, analytics, marketing)

  • Advertising and analytics platforms

  • Professional advisers where required

  • Government or regulatory authorities where required by law

7. Overseas Disclosure

Some third-party service providers we use store or process data outside Australia, including in the United States.

By using our website and providing your information, you consent to the disclosure of your personal information to overseas recipients. We take reasonable steps to ensure these providers handle information securely and in accordance with privacy standards.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no method of transmission over the internet is completely secure, and you provide information at your own risk.

9. Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.

Requests can be made using the contact details below.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

13. Contact Us

If you have questions about this Privacy Policy, wish to access your information, or make a privacy complaint, contact us at:

SM Roller Shutters
Email: info@smrollershutters.com.au

We take privacy complaints seriously and will respond within a reasonable time.

Request A Fixed Price Quote