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SECURITY ROLLER SHUTTERS

Deter break-ins with roller shutters

A solid aluminium barrier fitted over the outside of your windows. The slats interlock inside fixed side guides, and the motor's brake holds the shutter closed.

Book a free measureSee Pricing
Why Melbourne homes fit them

Do security roller shutters stop break-ins?

No product can guarantee a break-in never happens, and we won't tell you otherwise. What a closed shutter does is make your home a much harder target: solid aluminium over the glass, nothing to grip, and a loud, slow job for anyone who tries. Most burglars are looking for the easiest house on the street, and a shuttered window tells them this isn't it.

SECURED
EXPOSED
Straight numbers, straight source

Melbourne home break-in statistics 2026.

Burglaries overall are falling. Break-ins where someone is home are rising. Both things are true, and both matter when you decide what to protect.

27,953
Victorian homes burgled in the year to December 2025
+14.1%
Rise in aggravated home burglaries, the kind where someone is home
1 in 9
Break-ins show no forced entry at all. An unlocked opening is the easiest target
~19 min
On average, a Victorian home is burgled roughly every 19 minutes

Source: Crime Statistics Agency Victoria, year ending December 2025; Victoria Police data release. The 19 minute figure is derived from the annual total.

How they deter intruders

How our security roller shutters work.

Four things happen at the window: the shutter is seen, it resists, it slows entry down, and it keeps the house looking lived-in.

Visible deterrent

Most break-ins are picked, not planned.

A burglar walks or drives the street looking for the easy option: an open side gate, a dark porch, an uncovered window. A closed shutter takes your home off that list before anyone reaches the fence. What's inside stays hidden, and there is no quiet way to test the shutter.

Physical barrier

Built to resist being forced.

Each slat is aluminium formed around a foam core, interlocked across the full width of the shutter. The edges run inside bolted side guides, so there is no edge to grip and no gap to lever. The motor's brake holds the shutter down against being forced up from outside.

More on motors and the brake
Slowed entry

Seconds become minutes.

Unprotected glass gives way in seconds. A fitted shutter demands minutes of sustained noise, in full view of the street. Burglars budget their time in seconds, and almost all give up long before the shutter does.

Looks lived-in

Even when you're away.

An obviously empty house draws attention. With the WiFi gateway, your shutters follow a schedule you set from your phone: open through the morning, down at dusk, varied through the week. From the street, the home keeps the rhythm of someone being there.

More on schedules and smart control
A common question

"Do roller shutters actually stop break-ins, or just look like they do?"

Both parts matter. The look alone turns most opportunists away before they try, and the construction deals with the ones who don't. The honest limits: no shutter makes a home invincible, doors and locks still matter, and a shutter protects the window it covers, not the ones it doesn't. It makes yours the harder target on the street. That is the job, and it is worth doing.

From a local install · Manor Lakes, VIC
Their team is highly professional and continues to provide outstanding support even after the installation is complete. They genuinely care about their clients and stand behind their products. I highly recommend SM Roller Shutters for anyone looking to add security to their home.
Sumit Kumar D., Google review profile photo
Sumit Kumar D.
Google Review
Rated 4.9 from 88 verified Google reviews.
The honest comparison

Shutters vs alarms, cameras and screens.

Alarms react. Cameras record. Shutters prevent. Most homes end up with more than one layer, and this is the honest split between them.

  Roller shutters Alarms Cameras Screens
Physical barrier that prevents entry Yes No No Yes
Visible deterrent before they try Yes No Yes Yes
Protects the glass itself Yes No No Yes
Alerts you or records evidence No Yes Yes No
Cuts heat, noise and light as well Yes No No No
Makes the home look occupied Yes No No No

If you only add one layer, prevention beats reaction. Victoria Police home security guidance points to physical barriers and visible deterrents as the most effective prevention measures. Some insurers offer discounts for external shutters; we can't promise that, so check with your insurer first and we'll provide the product details they ask for.

Pricing, security roller shutters

How much do security roller shutters cost?

Security roller shutters start at $880 per shutter, fully installed, with GST and the licensed electrical work included. Every shutter is cut and assembled to size in our Melton workshop and backed for 10 years. We are a family business with 13 years in the shutter industry and more than 11,000 shutters fitted across Melbourne. Use the calculator below for a ballpark figure before you commit to anything.

About how many shutters are you planning on installing? Tell us how many and we’ll show you a realistic price range straight away.
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Book your measure and quote

Includes motorisation, installation and GST. Australian-made shutters with a 10-year warranty. Fixed written quote on the spot, locked for 30 days.

  1. Same-day callback

    Enquire now and we ring back the same business day to confirm.

  2. Measure and quote

    We measure and give a fixed written quote on the spot, locked for 30 days.

  3. Built in Melbourne

    A 30 percent deposit confirms it. Cut and assembled to your opening size.

  4. Install day

    Fitted and wired, most homes in a day. Balance paid only once the job's done.

Prefer to spread the cost? Humm finance is available: $0 upfront, up to 36 months interest-free, subject to approval.

Ready when you are

Make yours the harder target.

Free measure, fixed written quote on the day, no pressure. See exactly what it costs to cover the windows that matter.

Book Your Free Measure TodayCall 0424 804 988
From a local install · Hillside, VIC
David and his team did a fantastic job installing 4 security doors and 10 roller shutters. They were quick, easy to deal with, and delivered everything and more.
Nevin Tom, Google review profile photo
Nevin Tom
Google Review
Rated 4.9 from 88 verified Google reviews.
Frequently asked

Common questions, answered straight.

No product makes a home invincible, and we won’t claim otherwise. What shutters do is shift the odds. Most burglars are opportunists who pick the easiest house on the street, and a shuttered window takes seconds to assess and minutes to defeat. Faced with that, the overwhelming majority move on.

For street-facing windows, ground-floor units, holiday homes and suburbs with higher break-in rates, yes. And because one product covers security, insulation, noise and blockout at once, the value stacks across every season, not just the nights you’re away.

Yes. Most of our 11,000 installs are retrofits. Each shutter is cut and assembled to your exact window sizes in our Melton workshop, then fitted to the outside of the frame with no structural work.

Yes, in seconds, from a wall switch, a remote, or your phone with the WiFi gateway. Most customers run them the way everyone runs blinds: open through the day, closed at night, and scheduled automatically when they’re away.

When closed, yes. That is exactly where the blockout and privacy benefits come from. When open, the shutter disappears into a compact hood above the window and the glass is completely clear. You choose, window by window, hour by hour.

Each slat is aluminium formed around a foam core, interlocked across the full width of the shutter inside fixed side rails. They flex under attack instead of snapping, and the motor brake stops the shutter being forced up. Breaking through is a slow, loud job, and that is the deterrent.

Some insurers offer premium discounts for installed external security shutters. Others stay neutral. Check directly with your insurer before you buy, and we’ll provide any product details they ask for.

Different jobs. Security doors harden the doorway; shutters cover the glass, which a door can’t protect. CSA data says doors are the most common entry point and windows are second, so they solve different halves of the same problem.

Same product, different names. Security shutters for windows, window security shutters and security roller shutters all describe the same thing: an exterior aluminium shutter fitted outside the glass, rolling down over the window in its own guide rails. Every SM shutter is external, foam-filled and electric as standard.

If you’re in Melbourne, yes. We install home security roller shutters across all Melbourne suburbs, and out to the Ballarat, Geelong and Ararat areas. Repairs stay within 30km of our Melton workshop. Book a free measure and we’ll confirm your suburb on the spot.

Free on-site measure

Book a free measure.

We walk the home with you, quote only the windows that matter, and put the price in writing on the spot. No pressure either way.

Free on-site measure and free written quote
Fixed price in writing, GST and electrical included
No commission reps, no follow-up sales pressure
Your quote stays the same price for 30 days
Step 1 of 3
Timeline

When would you like your shutters installed?

No rush and no obligation, this just helps us plan for your measure and quote.

Pick a timeline to continue.

How many shutters are we looking at?

Tell us how many and we’ll show you a realistic price range straight away.

0
0

Add at least 1 shutter on either floor.

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Let’s lock in your free measure.

We call back the same day to sort a time that suits you. No spam, no mailing lists.

Please check your details.

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Keep exploring

What else do these shutters do?

Every SM shutter does all of this as standard. One product, one install.

01 · Privacy

Privacy on demand, view on demand.

Privacy shutters
02 · Light blockout

Close to true black, on demand.

Blockout shutters
03 · Noise reduction

Quieter bedrooms, quieter nights.

Noise reduction
04 · Heat reduction

Stops the heat at the glass.

Heat reduction
05 · Winter insulation

Keeps warmth in on a cold morning.

Insulation
06 · Energy savings

Lower power bills, summer and winter.

Energy savings
07 · Weather protection

Storms, hail, and flying debris.

Storm protection
0424 804 988Book Your Free Measure

Terms & Conditions

SM SMART TRADING PTY LTD | ABN 15 675 563 809 | (“SM Roller Shutters”, “we”, “us”, “our”)

Last updated: 30 July 2026

TERMS AND CONDITIONS (SUPPLY, INSTALLATION, REPAIRS)

These Terms and Conditions (“Terms”) apply to all quotes, orders, supply, installation, repairs, and services provided by SM Roller Shutters to you (“you”, “customer”). If there is any inconsistency between these Terms and a written quote or invoice, the quote or invoice will apply to the extent of the inconsistency.

1. DEFINITIONS. “Goods” means roller shutters and any related parts, accessories, remotes, controls, and materials we supply. “Services” means measuring, quoting, custom preparation, installation, electrical work (where included), repairs, and any related labour. “Work” starts when we order materials, commence custom preparation, schedule installation resources, or otherwise begin preparation for your job.

2. QUOTES AND ACCEPTANCE. Quotes are valid for 30 days from the date issued unless stated otherwise in writing. A quote is accepted when you confirm acceptance in writing (including SMS or email) or pay a deposit. Quotes are based on conditions reasonably observed at the time of quoting. If conditions differ, a variation may be required. If there is an obvious error in a quote, we may correct it before installation begins.

3. DEPOSITS AND PAYMENTS. A deposit of 30% is required to place an order (unless stated otherwise on your invoice). Your deposit covers admin, scheduling, ordering materials, and preparation work. The remaining balance is due on completion of installation. If payment is overdue, we may pause work, reschedule, and recover reasonable costs. Payment is accepted by the methods stated on your invoice.

4. VARIATIONS AND ADDITIONAL WORK. Changes requested after accepting the quote will require a written variation for your approval and may affect price and timeline. Extra work outside the agreed scope will be discussed and approved before proceeding. If the work area is not clear on arrival, additional charges may apply — labour charged at $100/hour or $50/shutter depending on what is required.

5. SCHEDULING AND DELAYS. All timeframes are estimates only and may vary due to supplier delays, material availability, workload, weather, or site conditions. To the extent permitted by law, we are not liable for penalties or indirect losses caused by delays.

6. SITE ACCESS AND CUSTOMER RESPONSIBILITIES. You agree to provide safe, clear access to work areas and power where required; remove obstacles, furniture, blinds, and fragile items; secure pets and children; ensure someone over 18 is on site; and obtain any approvals required (landlord, body corporate, permits). If access is not available or the site is unsafe, we may reschedule and a return visit fee may apply.

7. INSTALLATION AND COSMETIC LIMITS. Installation involves drilling and fixings and may cause minor marks to surfaces. Unless agreed in writing, we do not repaint or refinish surfaces. If we cause damage due to our negligence, we will take reasonable steps to rectify it.

8. ELECTRICAL WORK. Electrical work will be completed by a licensed electrician we organise. A Certificate of Electrical Safety will be provided for all electrical work completed.

9. OWNERSHIP AND RISK. All Goods remain our property until full payment is received and cleared. Risk passes to you once installed. If payment remains unpaid, you agree to provide reasonable access for us to recover unpaid Goods.

10. CANCELLATIONS. Before Work starts: we may retain or charge an amount reflecting reasonable costs incurred. After Work starts: you are responsible for all reasonable costs including materials ordered or custom-prepared and labour already performed. Refunds will be reduced by these costs except where required by law.

11. AUSTRALIAN CONSUMER LAW. Our Goods and Services come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms limits your rights under the Australian Consumer Law.

12. WARRANTY — RESIDENTIAL USE. Aluminium roller shutters (including window roller shutters): 10 years on shutter profile slats. Electric motors: 5 years (SM tubular motor) or 7 years (Elero motor, where fitted). Electronic components including receivers, remotes, wall switches, and WiFi control units: 1 year. Polycarbonate Roller Shutter: 3 years on shutter profile slats and electrical motors. Alfresco Roller Shutter: 5 years on shutter profile slats and electrical motors. Manual winders, stainless steel cables, bearings, brackets, axles, pelmets, and other parts: 1 year. Roof shutter applications or shutters installed at less than 70 degrees pitch: 1 year. Workmanship and electrical workmanship/parts supplied by us: 1 year. Commercial goods, services, and repair jobs: 1 year unless stated otherwise in writing. All warranty periods start from the installation date.

13. WARRANTY EXCLUSIONS. Warranty does not apply to issues caused by: relocation of the shutter; unauthorised modifications or repairs; use of non-genuine parts; misuse, neglect, or lack of maintenance; continued use while a fault is present; power surges, vandalism, impact, storms, floods, bushfires, lightning, salt exposure, chemicals, extreme weather, or animal interference; or normal wear and tear and cosmetic ageing.

14. WARRANTY CLAIMS. Submit claims by email within the warranty period, including your name, address, installation date, photos/video where possible, and description of the issue. We may schedule an inspection. If covered, we will repair or replace the defective component. If not covered, we will advise paid repair options.

15. REPAIRS AND CALL-OUT FEES. Standard call-out fee: $165 within 30 km. Additional travel charges apply beyond 30 km. A call-out fee applies when the workmanship warranty has expired or where the issue is not caused by us. For shutters not installed by us, the call-out fee is waived if you proceed with the paid repair recommended at that visit. After-hours/weekend/public holiday call-out fee starts at $495 within 30 km. Labour and parts for non-warranty repairs are charged separately. No paid work proceeds without your approval. If you decline repairs after attendance, the call-out fee remains payable.

16. URGENT REPAIRS. We will schedule repairs as soon as reasonably possible. Urgent or after-hours attendance may be available at higher rates as set out above.

17. WARRANTY TRANSFERABILITY. Warranties apply to the original purchaser and original installation site. Any transfer requires our written approval.

18. LIMITATION OF LIABILITY. Nothing excludes consumer guarantees under Australian Consumer Law. To the extent permitted by law, we are not liable for indirect or consequential loss. Where permitted by law, our liability is limited to supplying the services again or paying the cost of having the services supplied again.

19. CHANGES TO TERMS. Any updated Terms apply to future quotes and orders. The Terms that apply to your job are those in place when you accept your quote, unless both parties agree in writing to a change.

20. GOVERNING LAW. These Terms are governed by the laws of Victoria, Australia. Disputes will be handled in the courts of Victoria.

CONTACT US | SM Roller Shutters
Email: info@smrollershutters.com.au
Phone: 0424 804 988

Privacy Policy

SM SMART TRADING PTY LTD | ABN 15 675 563 809 | (we, us, our, or SM Roller Shutters) 

Last updated: 30 July 2026

PRIVACY POLICY

SM Roller Shutters is committed to protecting your privacy and handling personal information responsibly. Where applicable, we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, submit an enquiry, or engage with our services. By using our website or providing your information to us, you acknowledge we will handle it as described in this Privacy Policy.

WHAT IS PERSONAL INFORMATION? Personal information means information or an opinion that identifies you or could reasonably identify you.

WHAT PERSONAL INFORMATION WE COLLECT. Information you provide to us may include: full name, email address, phone number, address or suburb, property details relevant to quoting (for example, number of openings, access notes, preferences), enquiry details and preferences, and any photos or notes you choose to provide. When you visit our website, we may also automatically collect: IP address, browser type and device information, pages visited and time spent on pages, referring website or advertising source, and interactions with forms, buttons, and content. This information does not usually identify you directly, but it may be treated as personal information under Australian law.

COOKIES, TRACKING, AND ANALYTICS. We use cookies and similar technologies to operate, analyse, and improve our website and advertising. Cookies are small data files stored on your device that may help us remember preferences, measure website performance, and improve user experience. You can disable cookies through your browser settings, but parts of the website may not function correctly. We may also use third-party tools including Google Tag Manager (GTM)Microsoft Clarity (session recordings, heatmaps, interaction analytics), Meta PixelMeta Conversion API (CAPI), and server-side tracking via Stape or similar providers. These tools help us understand how visitors use our website, measure advertising performance, improve our marketing and services, and show more relevant ads. These providers may collect or receive information such as IP address, device data, and website interaction data. We also use Google Ads conversion tracking, which may involve sharing limited contact details you provide (such as name, phone number, and postcode) with Google in hashed form to measure advertising performance. Calls made to phone numbers displayed in our advertising may be routed through call tracking numbers so we can measure which ads lead to enquiries. Call details such as time, duration, and caller number may be recorded for this purpose.

SESSION RECORDING NOTE. We may use session recordings to understand how our website is used and improve it. Please do not enter sensitive information into website fields.

ADVERTISING AND REMARKETING. We may use your information to deliver relevant advertising through platforms such as Meta (Facebook and Instagram) and Google. This may include showing ads to people who have visited our website, measuring conversions and ad effectiveness, and reducing irrelevant or repeated ads. You can manage or opt out of personalised advertising through your platform settings (for example, Meta Ad Settings and Google Ad Settings) and your browser or device privacy controls.

HOW WE USE YOUR PERSONAL INFORMATION. We may use personal information to: respond to enquiries and provide quotes; deliver our products and services; communicate with you about your request (for example, scheduling a measure or clarifying options); improve our website and services; measure and optimise advertising campaigns; and comply with legal obligations. We do not sell your personal information.

DISCLOSURE OF PERSONAL INFORMATION. We may disclose personal information to: service providers who assist us (for example, IT, hosting, analytics, marketing); advertising and analytics platforms; professional advisers where required; and government or regulatory authorities where required by law. We only share what is reasonably necessary for the purpose.

OVERSEAS DISCLOSURE. Some third-party service providers we use may store or process data outside Australia, including in the United States and other countries where their infrastructure is located. By using our website and providing your information, you acknowledge that your personal information may be disclosed to overseas recipients. We take reasonable steps to work with reputable providers and to protect information.

DIRECT MARKETING. If we send marketing messages (for example, email or SMS), you can opt out at any time using the unsubscribe link or by replying with “STOP” (where applicable), or by contacting us using the details below. Opting out will not affect service messages about an enquiry or booking you requested.

DATA SECURITY. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure and you provide information at your own risk.

ACCESS AND CORRECTION. You may request access to the personal information we hold about you and request corrections if it is inaccurate or out of date. Requests can be made using the contact details below.

DATA RETENTION. We retain personal information only for as long as needed to fulfil the purposes outlined in this policy, or as required by law.

THIRD-PARTY WEBSITES. Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

COMPLAINTS. If you have a privacy question or complaint, contact us using the details below. We aim to respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

CHANGES TO THIS POLICY. We may update this Privacy Policy from time to time. The current version will be available on our website.

CONTACT US | SM Roller Shutters
Email: info@smrollershutters.com.au
Phone: 0424 804 988